Frequently Asked Questions
Who can join/subscribe to your service?
How long does it take for me to get started so I can start downloading after I join?
When is the record pool fee due?
Are there any contracts?
What happens if I pay late?
Are there late payment fee charges?
I want to pre-pay for the year to save money, will my monthly recurring payment be stopped?
Are there refunds?
If I do not get approved will I receive my money back and get a full refund?
How many MP3 Songs can I download?
My download speed is slow
Do I have to rate each song before I download?
Can I Preview The MP3 Music Audio Before I Download
Can I Search The MP3 Music Audio To Find A Song
What Is The Quality Of The MP3's iDJPool Has?
Do you provide the clean music version?
How often do you add songs?
Can I transfer, burn and or copy the MP3 onto a CD or DVD?
Do the MP3's expire?
If I cancel my membership to the record pool do I get to keep the MP3 music I downloaded?
Is the urban music in Urban DJ Pool and iDJPool the same?
Is the country music in Country DJ Pool and iDJPool the same?
Do you have Antivirus protection on the iDJPool Server?
I have a DJ company with more than one DJ. Does each DJ need to have their own iDJPool account?
I need a paid receipt for my tax records / tax filing
Will iDJPool share my contact information?
Can I cancel and rejoin at a later date?
How do I cancel my account?
Can I use a download manager program to download with?
I am experiencing download failures when trying to download songs with a large filename.
When do you delete the weekly folders for new songs?