Q: If I am in another country can I join iDJPool?
A: iDJPool is available to DJs in the USA, United States Territories and US Military
Q: How long does it take for me to get started to download after I pay?
A: Your user name, password and instructions will be emailed to you after the account is setup. It can take up to 12 Hours to get your account setup after you've paid.
Q: When is the record pool fee due?
A: The record pool fee is due on the 1st of each new month. (Please Pay On Or Before The 1st)
Q: Are there any contracts?
A: There are no contracts but you cannot skip months.
If you cannot make a payment for a certain month or months then to remain a member you will have to pay for the month or months you missed to get current.
If you cancel then you do not have to pay for the month or months you missed then you would just start over. We only allow 2 start overs.
If you start over then you have to Pre-Pay 3 Months minimum to come back. If you cancel again and want to come back then you have to Pre-Pay 12 Months minimum.
Q: What happens if I pay late?
A: If you have not paid by the 1st day of the month then your account will not be accessible until you pay.
We recommend that you pay before or on the 1st of the month so there are no delays.
Q: Are there late payment fee charges?
A: No, At this time there are no late fee charges. We recommend that you pay before or on the 1st of the month so there are no delays to your account.
Q: Are there refunds?
A: No Sorry there are no refunds. If you need any help on using iDJPool then please email us or call for help on using iDJPool
Q: How Do I Download The MP3 Music Audio & MP4 Music Video Once I Join.
A: We Offer 2 Options To Download (FTP Download Version & Website Download Version)
More Information on FTP
We found the best way to download the is via FTP "File Transfer Protocol".
FTP allows bulk downloading / multiple file transfers.
We recommend the following FTP applications for Macintosh & Windows
(Note: iDJPool buys & provides the serial number for the FTP applications)
Macintosh Users: Use FTP Transmit: http://www.panic.com/transmit
Windows Users: Use FTP Flash FxP: http://www.flashfxp.com
Q: Can I Preview The MP3 Music Audio & MP4 Music Video Before I Download
A: Yes You Can Preview The MP3 Music Audio & MP4 Music Video Before I Download
This Is Available On The (FTP Download Version & Website Download Version)
Q: Can I Search The MP3 Music Audio & MP4 Music Video To Find A Song
A: Yes You Can Search The MP3 Music Audio & MP4 Music Video To Find A Song
This Is Available On The (FTP Download Version & Website Download Version)
Q: What Is The Quality Of The MP3's iDJPool Has?
A: All MP3's Are High Quality: MP3 320 kbps 44.100 kHz Constant bitrate (CBR)
Q: How often do you add new releases?
A: We add new releases daily
Q: Do you have Antivirus protection on the iDJPool Server?
A: Yes - We use ESET - Antivirus Software With Spyware & Malware Protection - www.eset.com
Q: How do I pay iDJPool monthly after I have joined?
A: We accept Credit, Debit, PayPal, (Prepaid Visa Gift Card / Prepaid MasterCard Gift Card) - Money Order - Certified Check
You Have 2 Options To Pay Monthly:
Option 1. Manually: Pay Each Month On Your Own
(Payment Is Due On The 1st Of Each New Month)
Option 2. Automatically: iDJPool Will Set You Up On An Automatic Payment Subscription.
(This Will Deduct Your Payment From Your Credit / Debit Card - PayPal Account Automatically)
